Preparation for Automation at “New Standard”

"New Standard" is a corporate travel operator and organizer of corporate events, operating in the market since 2004.

Any project at “New Standard” involves numerous details. Guests need to be welcomed, logistics must be managed, hotel rooms need to be booked, and the necessary event equipment must be gathered. Multiply this by hundreds of participants and the fact that some events last more than one day, while others even take place in different countries.

To speed up and simplify their operations, “New Standard” decided to automate their core processes. However, the transition to the new system was challenging: the selected software did not integrate with the existing processes within the company. They either had to revise their processes (risking losing their competitive edge) or adapt the software (which would waste time and money).

“Project Management Bureau” consultants suggested taking a more cautious approach: first, analyze the processes, and only after that, return to the discussion of automation.

What we did:

  • We analyzed the processes. We identified those that add the most value and require special attention during automation.
  • We formulated automation requirements. We clearly defined the “red lines” — where we could adapt to the software’s capabilities and where the processes required improvements to the system itself.
  • We helped choose the optimal IT systems. The analysis showed that it was impossible to cover all processes with a single IT system. As a result, we implemented two systems: one for financial accounting and the other for automating the company’s project management.

“New Standard” had to significantly reconsider its approach to automation: we analyzed and described the processes, and then proposed a thoughtful approach to their automation. This way, the company didn’t have to compromise or change its way of working to fit the capabilities of the IT systems,” explains Oleksii Gromyko, Managing Partner at Project Management Bureau.

Results after automation:

  • Improved financial accounting. The company now has better control over financial flows.
  • Increased capacity. Employees can simultaneously handle a larger number of projects.
  • Optimized project management. The IT system suggests the sequence of steps in a project, stores necessary information, and documents.
  • Reduced risks. Employees make fewer mistakes and spend less time correcting them.