Business Process Modeling and Documentation

To systematize the knowledge in the field of business process management
To demonstrate methods of company strategic management, based on business process management
To familiarize participants with the hierarchy of business processes, to teach the decomposition of business processes
To learn the basic notations for modeling business processes
To give recommendations on creating a system of regulatory documents
To familiarize participants with business process modeling software

Functional and process-based organizational structures
Introduction to process management. Key terms and definitions
Knowledge areas in business process management
The place of process management in the overall system of corporate governance
Roles in a process-oriented organization
Interaction of the functional and process-based organizational structures
Business process hierarchy
Top-level process map
Notations for building a top-level process map
Cross-cutting and cross-functional business processes
The lifecycle of business process management
Prioritizing business processes
Notations for building a process model at a cross-functional level
Software for business process modeling
Business process modeling
Rules and styles of modeling
Procedures and work instructions
Transition from cross-functional processes to procedures
Why do we need process models
Hierarchy of regulatory documents (policies, procedures, work instructions)
Users of regulatory documents
How to properly organize the development of regulations
Recommendations on the drafting of regulatory documents
Preparation of regulations
Errors and risks of projects describing business processes
A model of technology maturity of an organization in the field of business process management