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Defining project stakeholders.
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Different categories of stakeholders.
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Identifying stakeholder interests and expectations. (Practical session)
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Segmenting stakeholders and selecting an engagement strategy during project implementation. (Practical session)
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Identifying stakeholder requirements and prioritizing them. (Practical session)
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Before project implementation.
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Engaging stakeholders in project implementation.
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Managing stakeholders during project implementation.
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Communication planning. (Practical session)
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Project milestones. (Practical session)
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Risks of working with stakeholders. Planning risk mitigation measures. (Practical session)
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Managing change requests.
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Main causes of conflicts.
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Approaches to conflict management. (Practical session)
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How to choose the right strategies and tools for managing specific conflict situations.
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Training session wrap-up. Questions and answers.