We identify pain points in business and create a plan to address them.
We know how our business works from the inside. And when something goes wrong, we can always find dozens of reasons not to change the usual way of things. But it’s a different story to look at the business through the eyes of the client. Ultimately, for them, everything should run smoothly—without any footnotes about the company’s internal specifics.
Sometimes, problems remain unnoticed for a long time. But an external perspective reveals dozens of subtle details that distance the business from the right path of development.
An audit will help identify the pain points and create a plan to address them.
Types of Audits
In addition to classic business process audits, there are several alternatives that can be useful for your business.
Gap Analysis
Helps identify “blind spots”—weak areas in the process or zones for which no one is responsible. It helps find ways to make internal interactions seamless.
Assessment
Evaluation from the perspective of a specific indicator: cost, time to market for new products, internal team interaction. Helps define the key priority for the business and “fine-tune” processes accordingly.
Not all problems become critical right away, but your company could be working more efficiently even now.
In the past, instructions helped employees by providing clear guidance, speeding up work, and setting priorities. Now, employees hide behind procedures, turning simple tasks into a series of approvals and bureaucracy.
Negative feedback hasn’t become systemic yet, but you want to understand whether these are isolated issues or if processes have started to fail.
The company as a whole is working well, but you want to assess the performance of a few narrow areas.
We conduct interviews with employees and clients, study documents, and analyze the specifics of the business.
We identify the existing business processes within the company and help focus on the key ones.
We create a problem map and provide recommendations for addressing errors.
The pain points of the business are identified. The company receives a plan to address them, taking into account available resources.
The key priorities of the company are defined, along with a list of actions to help "fine-tune" processes to align with them.
Areas where no one is responsible are identified. The list of recommendations helps redistribute responsibility within the company to avoid "blind spots."
We have extensive experience working with a wide range of companies across different markets and industries. We know firsthand how processes are organized in the best companies in the world and apply that knowledge in our work.
We pay attention to detail and always find the underlying issue that hinders growth.
Before starting work, we strive to understand what is important to the client. We identify the key value and focus on achieving it.
Ferrexpo AG - швейцарська група компаній, яка займається торгівлею сировинними товарами і видобутком залізної руди. Входить в FTSE 250 Index. В Україні розташовані підприємства, які видобувають залізну руду і переробляють її на окатиші.
«Юрія-Фарм» - міжнародна спеціалізована фармацевтична корпорація. Входить до ТОП-5 фармацевтичних компаній України.
Kyiv School of Economics (KSE), was founded in 1996 by the Consortium for Economic Research and Education (EERC) and the Eurasia Foundation, is a world-class academic institution with a reputation for excellence both in Ukraine and internationally.