Books: Business process management

Harvard Business School (editor), Subject Adviser, David J. Collis

Strategy: Create and Implement the Best Strategy for your Business

Masaaki Imai

Kaizen (Ky'zen), the Key to Japan's Competitive Success

H. William Dettmer

Goldratt's Theory Constraints: A Systems Approach to Continuous Improvement

Masaaki Imai

Gemba Kaizen: A Commonsense Approach to a Continuous Improvement Strategy

Masaaki Imai

Gemba Kaizen: A Commonsense, Low-Cost Approach to Management

Jeffrey Hiatt and Timothy Creasey

Change Management: The People Side of Change, Second Edition

Natalie Sayer and Bruce Williams

LEAN for Dummies

John Morgan, Martin Brenig-Jones

Lean Six Sigma For Dummies

Michael L. George, John Maxey, David Rowlands, Mark Price

The Lean Six Sigma Pocket Toolbook: A Quick Reference Guide to Nearly 100 Tools for Improving Quality and Speed

Kaoru Ishikawa

Guide to Quality Control

James Taylor and Neil Raden

Smart (Enough) Systems

Marlon Dumas

Fundamentals of Business Process Management